Last updated: July 6, 2026
We want you to be happy reading on Thrill Reads. This policy explains when refunds are available for subscriptions and coin purchases.
If you are not satisfied with a subscription purchase, you may request a full refund within 14 days of the initial charge, provided you have not unlocked substantial premium content during that period. Renewal charges may be refunded within 14 days of the renewal date if the subscription has not been used since the renewal.
You can cancel your subscription at any time. Cancellation stops future charges; your access continues until the end of the paid billing period. Cancelling does not automatically trigger a refund for the current period.
Coins are currently earned for free (welcome bonuses, daily login bonuses, or rewarded ads) and are not refundable and have no cash value. If paid coin packs are offered in the future, unused purchased coins will be refundable within 14 days of purchase; coins already spent to unlock chapters will not be.
If you were charged twice for the same purchase, or believe a charge was made in error or without your authorization, contact us and we will investigate and refund verified duplicate or mistaken charges in full.
Email support@thrill-reads.com from the email address on your account, and include the date and amount of the charge. We aim to respond within 2 business days. Approved refunds are returned to your original payment method; depending on your bank, funds may take 5–10 business days to appear.
Payments for Thrill Reads are processed by Paddle, acting as merchant of record ("Paddle" may appear on your card statement). Refunds are issued by Paddle on our instruction, and Paddle's consumer refund terms also apply. Thrill Reads is operated by its owner as an individual sole proprietor.
Nothing in this policy limits any non-waivable rights you have under the consumer protection laws of your country of residence.
Questions about this policy can be sent to support@thrill-reads.com.